Privacy Policy

1. Data Controller

The entity responsible for data processing on this website and our services is:

MediaMass
Email: info@masspost.store
Telegram: @sennaook

2. Collection and Storage of Personal Data

We collect and process the following personal data:

• Contact Data: Name, email address, phone number (if voluntarily provided)
• Account Data: Username, password (encrypted)
• Social Media Credentials: API tokens, OAuth credentials for TikTok, Instagram and other platforms (stored encrypted)
• Usage Data: Video uploads, posting statistics, analytics data
• Payment Data: Billing information (no credit card data is stored on our servers)
• Technical Data: IP address, browser type, operating system, access timestamps

3. Purpose of Data Processing

We process your data for the following purposes:

• Providing our mass video posting services
• Managing your user account
• Automatic uploading and distributing videos on social media platforms
• Creating analytics and performance reports
• Processing payments and invoicing
• Customer support and technical assistance
• Improving our services
• Compliance with legal retention requirements

4. Disclosure of Data to Third Parties

Your data is shared with the following third parties:

• Social Media Platforms: TikTok, Instagram, YouTube and other platforms receive the videos you upload as well as necessary metadata for posting
• Hosting Provider: Our server infrastructure is hosted with secure cloud providers
• Payment Service Providers: We use external payment providers for processing payments
• Analytics Tools: We use anonymized analytics data to improve our services

We do not share your data with third parties for advertising purposes.

5. Social Media Platforms and API Usage

Our services interact with the APIs of the following platforms:

• TikTok: Video posting, analytics, creator tools
• Instagram: Video upload, story posting, reels distribution
• YouTube: Video upload, playlist management
• Other Platforms: Depending on the booked package

Please note that these platforms have their own privacy policies. We recommend familiarizing yourself with the privacy policies of TikTok, Instagram and other platforms used.

6. Data Security

We implement technical and organizational security measures to protect your data:

• SSL/TLS encryption for all data transfers
• Encrypted storage of credentials and API tokens
• Regular security audits and updates
• Access restrictions on production servers
• Backups and disaster recovery plans

7. Data Retention Period

We retain your data only for as long as necessary to provide our services or to comply with legal retention requirements:

• Account data: Until deletion of your account + 30 days
• Video content: Deleted after expiration of your subscription or upon request
• Billing data: 10 years (legal retention requirement)
• Analytics data: 24 months
• Log files: 90 days

8. Your Rights (GDPR)

You have the following rights regarding your personal data:

• Right of Access (Art. 15 GDPR): You may request information about your stored data
• Right to Rectification (Art. 16 GDPR): You may request the correction of inaccurate data
• Right to Erasure (Art. 17 GDPR): You may request the deletion of your data
• Right to Restriction of Processing (Art. 18 GDPR): You may request the restriction of processing
• Right to Data Portability (Art. 20 GDPR): You may receive your data in a structured format
• Right to Object (Art. 21 GDPR): You may object to the processing of your data
• Withdrawal of Consent (Art. 7 GDPR): You may withdraw your consent at any time

To exercise your rights, please contact us at info@masspost.store

9. Cookies and Tracking

Our website uses technically necessary cookies for functionality. We do not use tracking cookies or third-party cookies for advertising purposes. You can disable cookies in your browser settings; however, this may limit the functionality of the website.

10. Changes to This Privacy Policy

We reserve the right to amend this privacy policy to adapt it to changes in the legal situation or to changes in our services. The current version is always available on this page. In the event of significant changes, we will notify you by email.

11. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.

12. Contact

If you have any questions about data protection or wish to exercise your rights, please contact us:

E-Mail: info@masspost.store
Telegram: @sennaook